SokiSoko – Shipping at your fingertips

Shopping at your fingertips.

Sell and get paid on WhatsApp

Sokisoko lets you tap into nearly 3 billion WhatsApp users, helping you connect, chat, and sell directly to your ideal customers—all in one place. Retail is evolving at the rhythm of real-time chats, so should your sales. Retail is shifting to real-time conversations—your sales should too.

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Why Get SokiSoko

Take your store to WhatsApp and automate your sales!

Accept M-PESA Payments on your store.

WhatsApp and Mobile Payments together complete the social commerce circle.

Leverage on M-PESA’s existing network to give your buyers a seamless end-to-end shopping experience on your store.

Drive orders via WhatsApp

Boost your sales by enabling customers to place orders directly through WhatsApp using integrated Catalogs and Carts.

You can categorize and group your WhatsApp inventory making it easier for your customers to find products.

Effortlessly set up your product catalog in just 10 minutes and start selling seamlessly within the app.

Make data-driven descisions with great analytics out-of-the-box

With data being at the core of modern businesses that collect large amounts of data, WhatsApp readily collects engagement data.

Data sets include WhatsApp’s “Last Seen”, “Message Delivered”, “Message Read”, “Message Opened”, whether your CTA (Call-to-action) buttons are being clicked will help you make more informed decisions e.g Smart broadcasts segmentation.

Why is SokiSoko a natural choice for your business

Numbers Don't Lie

45-60%

Click Rates

2.6Bn+

Active Users

70%

Engagement

98%

Open Rates

WhatsApp now connects nearly 3 billion users worldwide, making it the global leader in social commerce communication

With a staggering 98% message open rate—far outweighing email’s ~20–25%—and 45–60% click-through rates on CTAs, WhatsApp delivers unparalleled audience engagement.

What does that mean for you?

Almost every message you send to your customers about your products, offers, discounts gets seen (~98% open rate), ensuring your messages don’t go unnoticed.
Up to 60% of recipients click your CTA (Call-To-Action) links, driving traffic or conversions directly from the message. Every broadcast to your T.A<span style="display: inline !important;"> (</span><span style="display: inline !important;">Target Audience</span>) with CTA links, buttons gives your customers an opportunity to respond as you intend.
70% higher retention or engagement rates come from personalized conversational marketing on WhatsApp, boosting long-term brand loyalty.

The power of SokiSoko

Key features for driving social commerce;

Multiple Human Live Chat Agents: Allows you to scale your operations horizontally. This keeps your brand engagement high and gives your customers a truly authentic experience even with increased orders. Optionally , integrate with A.I agents for your sales work-flow.
Smart target audience (T.A) segregation: Filter your audience by smart filters like Last Seen, Opted In, Read Status, and any other arbitrary logic based on your needs. For example , .
Abandoned Cart: Identify and attend to abandoned carts. Follow up on customers who don't complete ordering, or may need assistance ordering - all in real time.
Real-Time insights: Attend and respond to customers based on real-time data.

Powerful features

Other Powerful Features To Help You Sell

Secure & Confidential

Only you and your customers have access to data.
SokiSoko offers secure payment gateways.

Pin point your T.A

SokiSoko allows you to segment your T.A (Target Audience) via arbitrary, custom tags as well as other characteristics of your customers.

Schedule Broadcasts

Design and plan your store's marketing broadcast campaigns.

Global Reach

SokiSoko connects your business to nearly 3 billion shoppers worldwide.

Integrate with other Platforms

Easily integrate with other platforms (CRM, Social Media, Payment) of your choice. Allowing you function flexibility.

Design Custom Chat Bots

You can optionally let level 1 customer engagement and support be handled by a chatbot that you can readily design on SokiSoko.

Pricing Package

Explore Our Pricing Package and choose your plan

Basic Monthly Plan

Billed Monthly

Up to 5 Agents
Smart Audience Segregation
Broadcasting and Retargeting
Template Message APIs
Multi-Agent Live Chat
Agent Transfer & Manager Monitoring
1200 Messages Per Minute
Upto 10 Tags
Upto 5 Custom Attributes
Shopify & WooCommerce Integration

Kes 5,200

/month

Choose Package

Basic Yearly Plan

Billed Yearly

Up to 5 Agents
Smart Audience Segregation
Broadcasting and Retargeting
Template Message APIs
Multi-Agent Live Chat
Agent Transfer & Manager Monitoring
1200 Messages Per Minute
Upto 10 Tags
Upto 5 Custom Attributes
Shopify & WooCommerce Integration

Kes 52,000

/year

Choose Package

Pro Monthly Plan

Billed Monthly

All features in Basic Plan
Up to 10 Agents
Up to 20 Custom Attributes
Campaign Scheduler
Campaign Click Tracking
Smart Agent Routing
Campaign Budget Analytics
Project APIs
Custom Agent Rules
Carousel Template Click Tracking
Up To 100 Tags
CSV Campaign Scheduler

Kes 12,600

/month

Choose Package

Pro Yearly Plan

Billed Yearly

All features in Basic Plan
Up to 10 Agents
Up to 20 Custom Attributes
Campaign Scheduler
Campaign Click Tracking
Smart Agent Routing
Campaign Budget Analytics
Project APIs
Custom Agent Rules
Carousel Template Click Tracking
Up To 100 Tags
CSV Campaign Scheduler

Kes 117,000

/year

Choose Package